No Flood of CLass-Action Lawsuits in Courts
Image: YLE
Assistant Director of the Consumer Agency Outi Haunio-Rudanko told the daily Savon Sanomat that the threat of a class-action lawsuit has worked effectively; it has occasionally been used as leverage by consumers trying to force a resolution in certain cases.
Finland's class action legislation came into force last October.
The Consumer Ombudsman may recommend such legal action in cases where a large number of consumers have the same grievance against the same party.
YLE